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on behalf of the Valdez-Silao family, i would like to express our profound gratitude for the care you have afforded to our MOM Vicenta Silao -WARD

Also, thank you for remembering our Mom's soon 82nd birthday by giving her cake and balloons which serves not just an inspiration to her but al of us family. have talked to her on the phone and she told me, it was a good surprise and she was indeed very gratified and happy.

again, a million thanks. with best regards. GOD BLESS!


Good Morning to one and all

  I am one of the patients of your prestigious Medical Center last Tuesday, January 27, who had undergone Magnetic Resonance Imaging (MRI). I wish to thank all the staff/employees who extended their unselfish and dedicated assistance while I was at the Center.  Special mention to Dr. Hidegunda Santos, Medicard coordinator, the HMO staff (the two ladies from the billing section), Mr. Oliver Hufana and his staff (MRI section), and the nursing students who assisted at the MRI section.


Sometimes a happy face
Takes us to a cheerful place,
Where all the sadness
Turns into gladness
And troubles fade way...
Worries and fears dissipate
And happiness ensues...
So here's a bunch of happy smiles
Especially for you ALL …

 Have a nice DAY !!

Philippine Economic Zone Authority
Baguio City Economic Zone
loakan Road, Baguio City

Thu, Jan 29, 2009 at 11:25 AM


“A smiling face is the mirror of our body and can heal sick patients” – Last March I came here for check-up. I was then referred to Dr. Espinosa so I went to his clinic. He sent me back here for EEG. The staff downstairs at the front office did the EEG for me right away so I had the time to go back to Dr. Espinosa who interpreted the result. It was done so fast that we had the time to go back to Ilocos that same day. I thank the staff very much. To Lorma as a whole, thank you so much and may God bless you all. All the staff and employees of Lorma Hospital are very friendly. I’m very glad to see their smiling faces every morning. Keep up your good work!!!
- Patient Rm 426.

Thank you for my pleasant stay at Lorma. Keep up the excellent care & service. Dr. Nelson Gundran is very patient, good physician. He listens well to patient’s complaints. He shows happy disposition. Hope he’ll be a fellow soon.
Thanks doctor!
– From Executive Suite G

“I have been supplied with newspapers everyday. I had been to big and modern hospital in Manila, and it’s only here that we are given newspaper.  Nursing personnel – prompt in doing things for patients’ comfort.  Very good big, and clean trash cans." 
- From Exec. Suite E

“My thanks to Dr. Gamboa and MCO in the ER who gave a helping hand during my life and death situation. I can’t forget all of you who gave me my second life and of course to our beloved God Almighty who used your hospital to help me survive. I was so satisfied. In behalf of my small kids, husband and my relatives, thank you very much! God bles you all!” – From 2A (Ward)

Lorma hospital has improved a lot when it comes to services. The personnel are so caring and they always offer a friendly smile. I am happy to see some interns who were my former students in high school. They are so cheerful and fresh looking which help the patients recover fast. LORMA EXCELLENT! – From Rm. 222





US VETERANS, who are TRICARE members,

now covered for medical services at Lorma Medical Center,

San Fernando City, La Union, Philippines


The uniformed services covered include US army, navy, air force, marine corps, coast guard, US public health services, national oceanic & atmospheric administration.


TRICARE standard is a cost sharing program for US vet retirees & families. Beneficiaries pay a deductible. To be eligible, they need to be a TRICARE member.

To enroll a dependent with TRICARE, or to verify eligibility, contact any of the following:
  1) DEERS - Defense Enrollment Eligibility Reporting System at 1-800-538-9552

  2) TRICARE area office, Pacific Region at:
        81-611-743-2036 DSN: 315-643-2036
        Toll free:1-888-777-8343 (menu option #4)
        Fax: 1-315-643-2037  

        Email: TPAO.CSC@med.navy.mil

   3) TRICARE area office, Pacific Region, Camp Lester, Okinawa, Japan,
        PSC 482, Box 2749, FPO, AP 96362.

All the beneficiary has to do is present his ID at Lorma Medical Center. Lorma will verify his status. Lorma Billing Department will file the claim. As long as beneficiaries are paying their deductible, they are eligible & Lorma can verify their status online. For those who come to Lorma for the first time, they register by filling up a form.


US Veterans should have prior authorization from the Veterans Administration in PAsay City and covered by a Letter of Authorization (LOA).


            Department of Veterans Administration

            2201 Regional Office Outpatient Clinic

            Roxas Blvd., Pasay City 1300

Tel. 833-4566 EXT. 4401, 4405, 7203, 3206


1. OUT-PATIENT CARE (consultation and diagnostic/therapeutic services)


A) LOA (VA Form 10-7079) presented by USVA Veteran to Lorma Corporate Services Health Coordinator


B) Corporate Services Health Coordinator escorts patient to doctor of choice and to other pertinent departments


C) When visit is over, Corporate Services Health Coordinator advises patient that USVA will cover outpatient care


2. IN-PATIENT CARE (bed/board, diagnostic/therapeutic services, drugs & pharma supplies)


A) USVA Vet goes to Lorma ER and is admitted


B) US Vet is given 72 hours to contact USVA, Manila to obtain LOA (VA Form 10-7078) or

Lorma, through its Billing staff, can do this in behalf of the patient.


C) USVA faxes LOA to Lorma Billing


D) Upon discharge, Billing Staff advises patient that Lorma will process claim in behalf of patient



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Last modified: 02/10/12