FOR PATIENTS AND GUESTS

The Admitting Officer will register your name and other details before calling your doctor, except in an emergency. If you were previously confined at Lorma Medical Center, you can help by giving the approximate date of your last confinement or by presenting your Golden Health Card. (If you do not have such a card please request it from the Billing Office upon discharge).

• The party responsible for your hospitalization will be asked to sign for your hospital care, for operation, or for other procedures. If you are unable to sign or if you are of minor age, a parent or guardian will be asked to sign for you.

• The questions you will be asked regarding your family and social status are necessary for vital records. This information, together with your subsequent chart, is carefully preserved in the Medical Records Section and may be important for future hospital care.

“We are told that God is a very great help in times of trouble. We can accept or refuse His help. We may drift with the winds of adversity or make use of His power.”

Thank you!

The Hospital is open 24 hours a day, 365 days a year. The discharge time is 12 noon. Late discharge may be charged an extra fee.

For the early completion of routine and other required laboratory procedures, it is advisable to come during daytime, between 6 A.M. to 6 P.M.

Thank You!

Only personal effects that you are sure to need such as comb, toothbrush and toothpaste, shaving equipment, slippers and underwear should be brought along. Although we provide pajamas and nightgowns, it is advisable to bring extras together with a dressing gown or bed jacket. We strongly advise against bringing watches and other valuables to the hospital. THE HOSPITAL STAFF AND MANAGEMENT ARE NOT LIABLE FOR ANY LOSS OF THESE ITEMS. If you have cash or valuables, entrust these to your relatives/watcher or use the vault in your room.

GIVE YOUR PAYMENTS ONLY TO THE HOSPITAL CASHIER AND DEMAND A RECEIPT.

When newborn babies are hospitalized, breastfeeding is mandated by the DOH, unless there are medical indications for the use of milk formulas.

“An honest talk with God is the first step to finding peace of mind.”

Thank you!

Lorma Medical Center wants you to receive quality care. As a patient at the hospital, it is important to realize that you have both rights and responsibilities. This summary of patients’ rights and responsibilities describe how you can participate in receiving quality care.

Respect

Your Rights

  1. To be treated with respect and courtesy
  2. To receive safe, considerate, ethical and cost effective medical care
  3. To have your individual cultural, spiritual and psychological needs respected
  4. To have your privacy and personal dignity maintained
  5. To expect that information regarding your care will be treated as confidential

Your Responsibilities

  1. To respect hospital personnel
  2. To respect caregivers’ effort to provide care for other patients
  3. To respect hospital property
  4. To be considerate of other patients and to see that your visitors do the same

Treatment

Your Rights

  1. To receive treatment regardless of race, religion or any other discrimination prohibited by law
  2. To receive emergency treatment regardless of ability to pay
  3. To expect reasonable continuity of care and to be informed of available and realistic care options when hospital care is no longer appropriate
  4. To have your needs for pain management addressed and treated
  5. To be free from the use of restraints and/or seclusion unless clinically necessary

Your Responsibilities

  1. To follow your caregivers’ instructions and help them in their efforts to return you to health
  2. To inform your caregiver if you think there may be problems in following their instructions
  3. To participate in decision making about your medical care
  4. To recognize the impact of lifestyle on your personal health

Information

Your Rights

  1. To understand your diagnosis and treatment, as well as the possible outcomes, risks and benefits of your care
  2. To have information regarding your medical treatment explained to your family member or other appropriate individual when you are unable to participate in decisions about your care
  3. To be advised of hospital policies, procedures, rules and regulations that may affect your care
  4. To understand that your caregiver may both be teachers and students
  5. To know the names/ titles of your caregivers
  6. To see your medical records (in accordance w/ hospital policy and/or the law)
  7. To review your bill and to have any questions or concerns you have adequately addressed

Your Responsibilities

  1. To provide the hospital with accurate and complete information about your medical history
  2. To ask your doctors for more information if you do not understand your illness or treatment
  3. To provide the hospital with necessary payment and/or insurance information

Involvement

Your Rights

  1. To be involved in decisions concerning your care
  2. To have your family members and/or others participate in decisions about your care
  3. To discuss any treatment planned for you
  4. To give your informed consent or informed refusal for treatment
  5. To leave the hospital or request a transfer (in accordance with hospital policy and/or the law)
  6. To choose or change your doctor at any time during confinement 
  7. To approve the assignment of additional doctors for you specialized care 
  8. To be informed of the professional fees to be charged by the doctor at any time 

Your Responsibilities

  1. To abide by hospital rules and regulations
  2. To keep your appointments
  3. To pay your bills on time
  4. To inform the hospital management if you believe your rights have been violated
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